What variables need to be passed?
- your customer ID (custid)
- the user ID of the user being surveyed (userid)
- the survey ID you'd like presented (surveyid)
- the position on the page you'd like your survey to show up (position)
Note: At present time only one survey is supported in Pulse.
What is a Customer ID?
A customer ID (custid) is the unique identifier that Bluenose has assigned to your company for referential purposes.
What is a User ID?
A User ID (userid) should be unique within your user-base. We recommend either an email address or a Unique User Identification (UUID). Because this username is available throughout the Pulse application, and is searchable, we highly recommend the email address as the User ID.
What is a Survey ID?
You can retrieve the Survey ID from the tracking code that is accessed within the Settings page of Pulse.
What is a Position?
The Position (position) is the area of your page in which the NPS survey will display. System default is set to "bottom" (thus the NPS survey will appear on the bottom of the page). The location of the survey can be changed to display on the top of the page as well.
No. Our code loads asynchronously, so it will not impact performance.
A few KB.
My users are global, how do you ensure performance?
Which browsers are supported?
All modern desktop browsers are supported, including:
- IE 9+
How do I turn off surveys?